2003 Knowledge Management Social Software System 
Jay Cross
MARCH 26, 2010
From 2003 : As the pendulum of culture chic swings from the institution to the individual, it’s natural that empowering the common participant is back in vogue. Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated. Social Software: Get Affiliated.
Janet Clarey
APRIL 2, 2009
The session was hosted by SumTotal Systems. SMBs & Social Media (Sum Total). IT and senior leadership buy-in can be particularly difficult perhaps because it’s easy to find evidence of abuse that can undermine implementing social learning technologies. Social media, in general, is misunderstood in many organizations.
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