Jay Cross

DECEMBER 7, 2009

Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. The problem? Information is not captured for reuse or the building of peer-rated FAQs. Coordination breaks down.

Social Networks 40

Social Networks Wiki IBM Metrics 40

Jay Cross's Informal Learning

JANUARY 31, 2009

Jay’s column on Effectiveness, CLO magazine , February 2009. New categories of work will pop up to address network optimization, making connections, reconfiguring functions, real-time enterprise design, constructive destruction, virtual mentoring and so on. The dawn of a new age. What we are experiencing today is fundamental.

Business 36

Business Social Networks Wiki Training 36

Rapid eLearning

FEBRUARY 3, 2009

It could be simple problem solving questions that guide them through the information. I’ve used the Engage FAQ interactions for this type of link. I’ll be at in Atlanta next week at Training 2009 Conference & Expo. It also lets you assess the learner and direct them to the information they need.

Performance Support 61

Performance Support Course Support Articulate 61

Living in Learning

AUGUST 14, 2009

I recently had the honor to participate as a panelist in the July 27, 2009 online discussion sponsored by Learning Trends, ISA, and Training Magazine Network. We should also embrace the role of subject matter experts (SMEs), knowledge bases, coaching/mentoring, and the collaborative benefits of social media.

Instructional Design 170

Instructional Design ADDIE Blended Learning Design 170