Adoption Communities of Practice IBM Social Software 
ID Reflections
JULY 20, 2011
From a community of practice perspective, lurking is interpreted as “legitimate peripheral participation,” a crucial process by which communities offer learning opportunities to those on the periphery. (p. After digging through the references and some old articles I had saved, these are some of the key points that emerged.
Jay Cross
DECEMBER 7, 2009
Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. For example, bloggers may not communicate well with IM users. This is not atypical when companies adopt new technologies. IBM is linking partners and clients into its collaborative infrastructure.
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