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Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence

PDG

Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

Sales 52
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The 2015 ATD International Conference Backchannel: Curated Resources #ATD2015

David Kelly

atd2015: Writing Blogs, Articles, and Books to Boost Your Career – Cathy Fyock by Stan Skrabut. The Looming Leadership Gap by Ed Cohen. The Knowing-Doing Gap In Online Training by Christopher Pappas. How a Radical New Teaching Method Could Unleash a Generation of Geniuses by Joshua Davis. Stop Talking!