LearnTrends: Backchannel
Jay Cross
NOVEMBER 18, 2009
Twitter and chat are ubiquitous at conferences now. Plug for ASTD - CPLP Certification includes all of these areas of expertise. I think COPs belong to functional leads (eg CFO) but the social artistry of managing them, L&D should be able to advise on. Asif: Kirkpatrick talks about 'ROE -- return on expectations'.
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