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5 Signs Your Remote Call Center Agents Need More Training

The Training by Nelle Blog | Corporate Training and Consulting

MARCH 15, 2022

Factors such as little supervisor support, pay/benefits, poor job fit, and the most overlooked reason - lack of TRAINING. If you’ve been wondering why your agents have been struggling as of late, pay attention to these sure-fire signs that signal you need to invest more time and dollars into your remote call center training.

Code of Conduct

Code of Conduct Score Customer Service Training

New Employee Onboarding: 6-Step Process for 2021

learnWorlds

JULY 13, 2021

6 Step #5: Offering the Right Training. They are also the ones that help them become familiar with the company culture, introduce them to the team and make sure they are trained enough, so as to be able to perform well in their new job. How much do you know about the new employee onboarding process? 3 Step #2: Meeting the Candidate.

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eLearning Learning

5 Signs Your Remote Call Center Agents Need More Training

New Employee Onboarding: 6-Step Process for 2021

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