Big Question Effectiveness iPhone OCW 
Tony Karrer
DECEMBER 14, 2010
And every year I use this as a Big Question – see: Learning 2010. iPad (and iPhone) are Much More Useful Than I Expected I didn’t actually think that I would care about the iPad except as a tool for training and performance support in environments like retail and restaurants where it’s always been an issue having access to machines.
Tony Karrer
JANUARY 18, 2010
And probably will get some more ideas from the Big Question - Predictions and Plans for 2010. It puts forward lots of suggestions for how knowledge workers can leverage technology to make themselves more effective. She learned how to be an effective participant and this helped propel her to become a designer.
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