Watershed

APRIL 23, 2020

In the third part of this case study blog series , Alfonso Riley, learning technology consultant at Caterpillar Inc., discusses how and why the organization created competency models for their learning programs—including advice and best practices for fellow L&D practitioners. Describe that process.

Program 64

Program Instructional Design Create Brandon Hall 64

Watershed

APRIL 15, 2020

In the second part of this Caterpillar case study, Alfonso Riley, learning technology consultant at Caterpillar Inc., explores how an organizational study uncovered the opportunity for the organization to create billions in additional revenue. Taking a proactive approach to business and data challenges.

Global 59

Global Program Brandon Hall Case Study 59

Watershed

MAY 14, 2020

In the sixth part of our case study blog series , Alfonso Riley, learning technology consultant at Caterpillar Inc., explains the last two steps in the Global Dealer Learning (GDL) team’s change management process: Culture and People. Over at GDL, we needed to change our employees mindset toward learning.

Culture 59

Culture Performance Support Metrics Support 59