Chief Learning Officer magazine , Effectiveness, April 2009. by Jay Cross. The Internet is so pervasive that Internet values are blowing back into real life. For example, I have no qualms about walking out of a boring presentation, even if I’ve been sitting in the front row. The Web trained me to click past unrewarding pages and spend my time where it will do me the most good. expect attitudes like Internet values to underpin exemplary corporate learning in the future. Here are nine more to ponder. Peer power : Networks subvert hierarchy. When information abounds, peers take over. Now you can. MORE >>

would argue that it is not the list of critical steps that makes the difference, but the organizational culture that emerges as a result of using a checklist that makes the difference. In other words, checklists in complex work situations are instruments for creating a positive culture, contributing to breaking down the hierarchies and mistrust that are barriers to high performance teams. Communication Organization Culture Teamwork Atul Gawande checklist communication culture surgeryAnd, with it, they have indeed accomplished extraordinary things. MORE >>

I am participating in David Mallon's session at DevLearn where he's talking about the importance of learning culture in building a high impact business strategy. Today's topic however is about learning culture. The short answer is: alignment with business doing effective things doing things efficiently We contribute in three ways: Skills and Competency Development Talent and Capability Development Learning Culture Development Increasingly talent needs drive learning organisations. But what in the world does a learning culture mean? Asking questions is encouraged. MORE >>

In this post, earlier published on her blog Accidental CEO Strategic Mom , Puja shares her experiences of dealing with clients from different cultures. Dealing with different cultures Asian clients client management Cultural differences in client managementPuja Anand writes another guest post for Learn and Lead. Into my third or fourth year dealing extensively with Asian clients, with a few American/UK clients thrown in, I had formed most of the ideas written here. decided to write it down only when I was able to present my perspective constructively. But it’s not all bad. MORE >>

study reported in the March issue of Annals of Internal Medicine provides evidence that hospital culture has more influence on improving patient outcomes than resources such as reputation of physicians, electronic records systems, state-of-the-art equipment, or evidence-based protocols.The investigators looked at mortality rates for patients with AMI (acute myocardial infarction)and then follow-ed up with site visits and in-depth interviews of hospital staff. Apparently, Culture shapes how things are done. In hospitals, culture has life and death implications. MORE >>