LearnTrends: Backchannel
Jay Cross
NOVEMBER 18, 2009
Jenna Papakalos: Communities of practice belong to training. Plug for ASTD - CPLP Certification includes all of these areas of expertise. Moderator (Harold Jarche): @Tammy does certification = expertise? Judy Muller: Intuit.great idea to implement active practice of it's core "customer focus". Cynan: yeah.
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