Jay Cross

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Thriving in the Net-Work Era

Jay Cross

Sometimes guilds helped apprentices learn by doing things under the eye of a master, but there weren’t any trainers involved. RESPOND: Support the work; Connect people; Share experiences; Develop tools. Working with management to fund and develop appropriate tools and processes for workers. People had vocations, not jobs.

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Informal Learning – the other 80%

Jay Cross

eLearning vendors look at another set of economics. First-generation eLearning had blending all wrong. The eLearning Forum conducts a monthly educational meeting. This is a key dynamic that helps explain the power of apprenticeship and the attendant tools of mentoring and peer coaching. Others are costs to be minimized.