Clark Quinn
AUGUST 26, 2008
Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. That’s how we use Google and corporate wikis and instant messenger. really gets you performance support.
Tony Karrer
JULY 12, 2006
Ozzie had made his views widely known in his October 28, 2005 memo called, "Services Disruption,†where he stated the future would be dominated not by software like that made by Microsoft, but by services offered by companies like Google and salesforce.com who were changing the software game forever by delivering a new paradigm.
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