Jay Cross's Informal Learning

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Donald Clark on training departments…

Jay Cross's Informal Learning

We have a primitive and outdated taxonomy (Bloom), dull learning objectives at the start of courses (Gagne), a stupid coloured triangle theory of human nature (Maslow) and an evaluation method that is stuck in the world of happy sheets (Kirkpatrick). Few ever get near level 4, where the real action lies.

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Training from the Back of the Room

Jay Cross's Informal Learning

She doesn’t get hung up with behaviorism, flowcharts, human performance models, levels of evaluation, or complex learning objectives. In the workplace, teamwork is esteemed; in school, learning with others is called cheating. After all, every trainer was brainwashed for a dozen or more years that this is how you learn.