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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . Maximize the impact of your product or service within your customers’ organizations. Related: Why and How to Create a Continuous Learning Culture. What is customer training?

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Improving Informal Learning

Big Dog, Little Dog

Two recent posts got my attention -- Tony Karrer's Reduce Searching Start Talking and Harold Jarche's Effective knowledge sharing. Harold notes the 80-20 funding ratio between formal and informal learning and Will Thalheimer questions this funding differential in the comment section. So which chart do we believe?

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Discover Your Organization’s Learning Ecosystems

Watershed

In this post, we’ll explore how you can start discovering these ecosystems within your own organization. Uncover learning programs. While many learning opportunities are obvious, others can be subtle—such as informal conversations or impromptu Google searches. Other learning programs are more subtle.

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Bob Little – Crystal Balling with Learnnovators

Learnnovators

As the Senior Partner of Bob Little Press & PR , you have been providing business-to-business public relations (PR) services to many organizations in the ‘learning’ and ‘learning technologies’ industry for years. Here, the YouTube solution, unattributed paper or Wikipedia are often the chosen learning resource.

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Top Social Learning LMS Features

Talented Learning

We wanted to find out, so we surveyed 74 diverse LMS vendors about the social learning functionality available in their platforms. We targeted the LMS vendor community because these organizations have a vested interest in developing and supporting only the features they believe the market wants and they know they can sell.