Mentoring Providers Social Network Analysis Wiki 
Jay Cross
MARCH 29, 2015
… The emergent way of learning is more likely to involve community, storytelling, simulation, dynamic learning portals, social network analysis, expertise location, presence awareness, workflow integration, search technology, help desks, spontaneity, personal knowledge management, mobile learning, and co-creation.
Jay Cross's Informal Learning
JULY 12, 2010
. • Do not punish people for failed experiments (if you never fail, you’re not innovating). • Create a network that enables people to locate who knows what. • Apply the 80/20 rule to critical functions and seed communities of practice around them. • Make mentoring and coaching part of everyone’s job. • Use information technology to pull knowledge (..)
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