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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

Self-service help is a great solution to use in unison with the help desk but it’s only as good as the functionality of it and resources available. The Transformational Power of Effective Training and Efficient Processes Effective training plays a pivotal role in reducing help desk calls. How cool is that?

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Top 70 eLearning Articles - Hot Topics: iPad Adobe Captivate - July 2010

eLearning Learning Posts

How to Convert PowerPoint Presentations With Embedded Audio and Synchronized Animation by Jeff Batt - Learning Solutions Magazine , July 21, 2010 While Unison is a good tool for creating interactive activities, you can also use it to upload and convert PowerPoint presentations, including animation, audio, and synchronization timing settings.