How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees
IT Training Department Blog
SEPTEMBER 11, 2023
In this post, we’ll explore training employees in the beginning as a strategy for reducing calls and chats rather than relying on when they have a problem. While it’s true that a comprehensive knowledge base is crucial, the key lies in training employees right the first time and educating them on the resources available.
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