Kapp Notes

JANUARY 25, 2013

Relying on ROI as the only basis for making technological investments merely allows an educational institution or training department to marginally stay in business—it provides parity with peers not a competitive advantage.[1] Even with an MBA, I haven’t been able to figure out how to make ROI metrics consistently apply to our budget process.

ROI 180

ROI Compliance Training Metrics Community 180

Actio Learning

JANUARY 27, 2022

Finding the right design is like solving a multi-dimensional puzzle of business goals , organizational realities, performance context, audience needs, and instructional strategies. Business Context All training, including blended learning, should have a clear business purpose. What metrics will you use to evaluate success?

Blended Learning 52

Blended Learning Compliance Training Blended Authoring Tools 52

ProProfs

SEPTEMBER 25, 2017

Well, if you are a business owner and not sure what your customers think of your product or service, it’s time you start surveying them. With Net Promoter Score (NPS) you will be able to measure their loyalty and drive business growth. A business should take immediate measures to their feedback. Shocking right? the detractors.

Score 51

Score Metrics Social Media Survey 51

The Learning Circuits

NOVEMBER 18, 2005

But the now expected performance metrics to demonstrate the value of training were hard or impossible to develop. When metrics were attainable, they weren't always supportive of the learning function's plans. It was into this environment that Sam Adkins post on the evening of November 16, 2003 was published.

Summary 40

Summary Simulations Metrics Blended Learning 40

learnWorlds

MARCH 30, 2022

With over 15 years of experience and working with some high-performing teams, he has acquired vast knowledge in the customer education field and is currently leading Slack’s enterprise customer learning function. People & process management. Knowledge management. Management & coaching skills.

Expert 52

Expert Custom Education Summary 52