Kapp Notes

JANUARY 25, 2013

As the competitive landscape of higher education shifts and the training industry changes, using a measurement like Return On Investment (ROI) as the only guide for evaluating information technology investments like an LMS or an audience response system is a mistake. 2003) Value on Investment in Higher Education. References. [1]

ROI 180

ROI Compliance Training Metrics Community 180

Actio Learning

JANUARY 27, 2022

[updated from the original publication of February 2019} We find the challenge of designing, and engineering, effective blended learning experiences exciting and compelling. What metrics will you use to evaluate success? It also used some effective "off-the-shelf" courses covering essential, foundational content.

Blended Learning 52

Blended Learning Compliance Training Blended Authoring Tools 52

ProProfs

SEPTEMBER 25, 2017

Introduced in 2003 by Fred Reichheld while working with Bain & Company , global organizations use NPS (customer satisfaction metric) to measure, on a scale of 0-10, the degree to which consumers would recommend their company to others. They are most likely to switch to a better product when they find one. the detractors.

Score 51

Score Metrics Social Media Survey 51

Vignettes Learning

FEBRUARY 8, 2005

The effects of technology and the distributing of learning John Hubbell in December's Chief Learning Officer magazine says, "The performance needs of today and tomorrow require a more dynamic approach to pushing content to workers and making the connections available in real time to help employees find what they need to perform optimally (43)."

Blended Learning 40

Blended Learning Trends Authoring Tools Virtual Classroom 40

learnWorlds

MARCH 30, 2022

Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. An effective customer training program can also expand your customer base, improve customer satisfaction, increase customer loyalty and reduce churn. People & process management.

Expert 52

Expert Custom Education Summary 52

Janet Clarey

APRIL 2, 2009

Reviewed: Social networking services (corporate learning applications): To identify experts on a topic – most “knowledge” exists in the heads of employees; To reduce the time to find connections and answers to questions; extend relationships beyond traditional classroom instruction and e-learning courses. For knowledge management.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36