How do you measure how training creates value? – The 7 learning principles
CrossKnowledge
JULY 22, 2016
The Kirkpatrick/Phillips model shows us how and why to assess training outcomes. Instead of a set of data, it involves a chain of measurable proofs of benefit, as shown in the Kirkpatrick/Phillips pyramid. According to Phillips (2012), intangibles are benefits that cannot be given a monetary value. Phillips, 2006).
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