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MTA: Why the Kirkpatrick Model Works for Us

CLO Magazine

In early 2012, the MTA had a problem — too many of its recently trained bus drivers were involved in accidents. As he settled into his new job, Wiedecker read Jim and Wendy Kirkpatrick’s book, “Training on Trial,” which inspired him to implement the Kirkpatrick training evaluation model at the MTA.

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How do you measure how training creates value? – The 7 learning principles

CrossKnowledge

The Kirkpatrick/Phillips model shows us how and why to assess training outcomes. Instead of a set of data, it involves a chain of measurable proofs of benefit, as shown in the Kirkpatrick/Phillips pyramid. The Kirkpatrick/Phillips pyramid identifies five dimensions that form a sequence: What is the value created for my company?

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Don’t Overcomplicate Leadership Development

CLO Magazine

Elaborately designed program elements do not always improve an offering. To boost impact, make leadership development programs high on substance but low on complexity. In 2012, ad agency creative director Ken Segall wrote in The Guardian that Apple’s success “has been to distill its ideas to their essence.

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Social, Informal Learning Can Be ?Measured

CLO Magazine

A 2012 Towards Maturity benchmarking study (Figure 1) showed that: • 95 percent of companies surveyed want to use technology to increase best practice sharing, but only 25 percent are achieving this. Further, the traditional Kirkpatrick measurement levels still apply. “Do learners like the tool? ” he said.

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Coldwell Banker: Sealing the Deal

CLO Magazine

The company’s corporate university, Coldwell Banker University (CBU), continued to thrive in 2012 after it emphasized performance-based courses and used new technology — such as cloud computing and online video — to train its agents and managers.

Metrics 36
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The Real Truth about ROI – the Learning Performance Model

CrossKnowledge

It has been by building on the concept of the HR value chain (Paauwe &Richardson, 1997), and the Kirkpatrick’s model (Kirkpatrick, 1998). An induction program is a perfect example of an L&D intervention to equip new joiners with the knowledge and skills necessary to function in their new environment, team and role.

ROI 40
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A Year of “The Performance Improvement Blog” in Review

The Performance Improvement Blog

The topics ranged from “the vision thing”, to shaping organizational culture, to improving the effectiveness of employee training programs, to building trust, to breaking down communication silos, to doing better presentations, to seeing organizational blind spots, to increasing employee engagement, and more. Look and listen for the clues.