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6 Tactics to Successfully Work with Subject Matter Experts

Learning Rebels

Pay attention to what is not being said as well as the content of the words. Use tools like Evernote, Google Docs or other project management tools to share information. This post was originally written for TechSmith and adapted to call out SME barriers). Tactic #2: Avoid Assumptions. When and how often will you meet?

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How to Scale Your Tutorial Videos and Create More Successful Users

TechSmith Camtasia

Chandra Owen, Instructional Designer at TechSmith, joined this episode of The Visual Lounge to share her processes and insights behind planning to scale your videos. Chandra’s work as an Instructional Designer means she creates content for TechSmith’s customer education team, including video, written tutorials, and webinars.

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How to Get Helpful Video Feedback

TechSmith Camtasia

While Google Docs is a great option for writers to easily get the feedback they need—are there best practices in place for video feedback? I sat down with one of TechSmith’s Video Production Specialists, Andy Owen, in search of the answer. I have them pay attention to high-level things like the overall theme and message.

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Championing Workplace Equity Through Asynchronous Work

TechSmith Camtasia

They use their knowledge of their team members and work style preferences to decide what work must be done synchronously (meetings, group discussions) and what work can be done asynchronously (shared docs, video feedback, email). Time ninjas – the truly great leaders – pay attention.

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Everything You Need to Make a Successful User Manual

TechSmith Camtasia

Complete this with the intuitive editor to focus your viewers’ attention. Maybe you want to blur out personal information from a screenshot, or use the tool to focus your users’ attention even more. Alternatively, you can use a document app, like Microsoft Word or Google Docs , to compile all of your information and screenshots.

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When in Doubt, Blur it Out – 5 Reasons to Use Blurring at Work

TechSmith Camtasia

But that’s kind of ugly, and pulls attention away from your actual content. Use blurring when creating screenshots for IT help desk, manuals, common workflows, how-to docs , and more. You want to focus viewers’ attention on particular button, or action, so they know what to click on, or the right way to do something.

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5 Reasons to Blur Images at Work (When in Doubt, Blur it Out)

TechSmith Camtasia

But that’s kind of ugly and pulls attention away from your actual content. Use blurring when creating screenshots for IT help desk, manuals, common workflows, how-to docs , and more. You want to focus viewers’ attention on a particular button, or action, so they know what to click on, or the right way to do something.

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