Mindflash

APRIL 4, 2012

To what degree participants acquire the intended knowledge, skills, attitudes, confidence, and commitment based on their participation in a training event. Level 3: Behavior. Another model and methodology from Jack Phillips includes a fifth level – ROI – which adds an added financial metric to the mix. Level 2: Learning.

ROI 101

ROI Metrics Kirkpatrick Training 101

CLO Magazine

AUGUST 24, 2013

The longtime University of Wisconsin at Madison professor wrote a series of articles in 1959 for the American Society for Training and Development that outlined what became known as the four levels of evaluation — reaction, learning, behavior and results. Jack Phillips, chairman of ROI Institute Inc.,

Phillips 65

Phillips Kirkpatrick Ratio ROI 65

Obsidian Learning

OCTOBER 30, 2015

Level 2 evaluation measures what the learner actually learned in the course; specifically, one or more of the following: the knowledge that was learned, the skills that were developed or improved, the attitudes that were changed (Kirkpatrick & Kirkpatrick, 2006, p. Level 3: Behavioral Change Evaluation.

Kirkpatrick 40

Kirkpatrick Effectiveness Course Evalution 40