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Ridner agreed, saying that the best leaders, “motivate their teams to do the best work possible and achieve the best outcomes.”. They’re more likely to do this, he said, not only because they were brought up in a culture where failure was more acceptable, but because it allows them to tap into that creativity, collaboration and flexibility to problem-solve. Bridging the Gaps. The face of leadership is starting to shift. MORE
Identify target behavior. Determine the current gaps in your learning strategy, where a gamification platform can help. This means that you need to know your audience. What do they value? 80% of learners opted to select a “coach”. Knowing learner preferences can show you what’s important to them, and therefore what is important to emphasize within their gamified training. Game based learning Gamification Learning Trends Training gaps MORE
Helping consultants, experts, and coaches smash through personal and professional plateaus with David Shriner-Cahn in this episode of the LMScast podcast with Chris Badgett of LifterLMS. An effective strategy Chris shares for taking down those roadblocks is to embrace that you don’t know everything and may not even be asking the right questions. When we’re executing on a plan, the plan is based on what we know that we know and what we know that we don’t know. MORE
Tuesday, September 22, 2009 Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do! Live session with Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do! How do we use new and emerging technologies in the learning space? Point of today’s conversation: talking training, design and development if a marketing person were doing it. What are they doing that’s different? MORE
Leverage training as a solution when knowledge or skill gaps exist. It also tells me that the team knows how to do the work. If you’ve pinpointed a gap, only provide training for the performers who need it. I know this stuff already!” What do you do when knowledge or skill gaps don’t exist, but performance is subpar? What specifically are they doing wrong? Do they ever do it right? MORE
In other words, machine learning focuses on the development of computer programs that can access large amounts of data and change their behavior/programming based on that information, without human intervention. Provide personalized conversation about new information, performance coaching or motivation on a 24-hour basis, without the need for a human coach. Looking for more do-it-yourself tools? MORE
Behind every good salesperson is an effective sales manager who mentors, coaches and supports – that’s the goal, anyway. The Challenge of Providing Good Coaching. They might also be unclear about the priorities and expectations for coaching their teams, and feel overburdened by non-coaching tasks. What Kind of Coach Are You? The present coach is not just physically present, but also mentally there and engages with his or her team, giving them full attention. MORE
The most effective coaching happens between a coachable employee or client and a trustworthy coach. Unfortunately, this resistance can happen before the coaching process has even begun. Frame coaching as a reward, not a punishment. Let the employee select the coach. MORE
In addition, managers must put people over process and make time for things like coaching, mentoring, training and creating a positive team culture. Make it easy to spot knowledge gaps. Most training only tracks completion, and most it can be hard to observe sales reps enough to see behavior change without coming off as Big Brother. Provide tools that enable coaching at scale. How many sales reps are your managers responsible for coaching? MORE
It was more of a theoretical exposition on why learning doesn’t necessarily translate into performance, and delved into some of the psychological and behavioral aspects of the same. What should L&D do about it? Today’s employees cringe at the thought of having to attend training programs when they know that they can figure out how to get the work done more quickly and effectively – either by asking their network or by going to Google. MORE
“ For the last five years, sales coaching has had the greatest impact on win rates and quota attainment.” – CSO Insights Study. You read that right; sales coaching is the number one way to improve your sales win rates and quota attainment. . From iPhones to artificial intelligence (AI), the coaching methods available to remote sales coaches are racing into the future. This is the Ultimate Guide to Remote Sales Coaching in 2020. . Types of sales coaching. MORE
Read more: Need to change learning behaviors of trainees? 3 Mental models for learning L&D professionals should know about. Figure out the gaps and go back to the source material. Repeat the process until all gaps are filled. This is why a lot of fields use this model – it’s present in therapy, coaching and even marketing. Understand where the gaps are. It might sound obvious, but knowing what we don’t know is actually harder than it seems. MORE
Tried and true ways of doing business are being rapidly upended by new technologies, new competitors and sky-high customer expectations. What you can do: Proactively identify the competencies first-time leaders need to succeed in your company and your market sector. What you can do: Help your team build its change endurance. What you can do: Help leaders at all levels to harness the power of technology and data to propel your business forward. MORE
Knowledge transfer and skill building happen in a variety of ways: formal education, self-directed learning, training, mentoring, executive coaching, job rotation, etc. However, I posit that executive coaching is still the best way to help leaders develop skills that are difficult to teach, measure and sometimes articulate — soft skills. The Soft Skills Gap. Specifically, there is a gap in skills that are difficult to teach, measure and sometimes articulate. MORE
In a recent survey conducted by Wiley Education Services and Future Workplace,“Closing the Skills Gap 2019,” fewer than half of the 600 surveyed HR leaders reported spending $500 or more to upskill individual employees. HR and L&D leaders will likely begin by considering what role communications coaching and language learning programs can play in helping to meet the development need. The following scenario is based on an actual coaching engagement. MORE
In other words, you've identified the performance gap that training is supposed to close. Oh, and of course, you've determined that training is in fact an appropriate way to close that gap. These objectives are a list of observable behaviors that learners should be able to perform upon the completion of training. However, many of the training folks I know moved into training-related positions without a formal background in the field. Behavior. By Shelley A. MORE
Closing gaps. She said „you are very skilled in talking to people and you are very convincing, but as far as information goes you have managed to acquire some gaps. Generally, gaps need to be filled and that’s what the first principle of reinforcement postulates. In order for learning to stick and make an impact, L&D professionals must find ways to close five important gaps: The knowledge gap. The skills gap. The motivation gap. MORE
Most organizations struggle with achieving sustained behavioral change as a result of training. There are a myriad of excuses that we use: lack of follow up, unsupportive managers, processes that prevent application, or a culture that is counter to the new behavior. In order to achieve real, measurable behavioral change, individuals need to be guided, supported and measured on practicing what they’ve learned. Coaches and coachees excited and encouraged by the opportunity. MORE
My friend and colleague, Bernie Donkerbrook , retired Ford Motor Company program manager and now executive coach, places responsibility for retaining talent on the shoulders of an employee’s supervisor or manager. Bernie believes that there is much those managers can do to keep their employees engaged and productive. You should be asking yourself, “What am I doing to ensure that my key talent remains once the job market improves?” But what do your employees say about this? MORE
For another, when they do review and/or develop learning strategies, those strategies don’t always mesh well with business priorities. Further, CLOs need to know how learning drives business-centric concerns like revenue and market penetration. A focus on learning objectives versus business objectives: Learning leaders should use training needs assessments to identify skill gaps and pain points. Leaders also can be valuable mentors and coaches. MORE
Just like anything else, there are effective and ineffective executive coaches. Add to this the quest for job satisfaction and life balance, and you have the dynamic tension that creates the vital need for executive coaching. Executive coaching is a professional process that links individual effectiveness to organizational performance. Executive coaching has the potential to close that gap. MORE
Every executive knows that skills can make or break their business. CEOs struggling with the skills gap are worried about missed market opportunities, rising talent costs, stunted growth, and a lack of innovation. Many people don’t know the difference between competencies and skills. MORE
Elite athletes, dancers and singers all have coaches. Therefore, being offered a professional coach is often seen as a perk on most jobs; it’s a sign that an organization is investing in a leaders’ success. “We We offer internal coaching for employees going through the Emerging Leader Program,” said Jill Clark, group vice president of talent management at JDA Software Inc. “[It’s] What can organizations expect when their employees receive coaching? Why Coach? MORE
Take advantage of an industry gap to make more money on each engagement. In order for your clients to succeed, they and their employees have to adopt new behaviors. Many consultants leave their clients to implement a solution on their own, and companies often don’t even know how to measure success. How can you do it? That means helping people adopt the new behaviors required to implement your solution and measuring their success. MORE
With all of the training and development tools out there, it is easy to forget that one of the most effective tools we have is the ability to coach. Adding coaching into your current training and development program can have many benefits. This article will outline: How coaching increases the effectiveness of online training. How to build an effective coaching program. 3 ways to integrate and execute coaching into online training. Provide Training for Coaches. MORE
The coach is nowhere to be found. Without it, however, it’s hard for us to explain just how vital coaching is to your big picture. In sports, players benefit from a coach’s oversight and experience. Assess Performance Before and After Changing Behaviors. MORE
Based on what we’re seeing with our clients, and in the L&D industry overall, we have compiled the top four future trends in training and development that you need to know for the upcoming year. According to SHRM’s Skills Gap 2019 research, 75% of HR professionals say there is a shortage of skills in candidates for job openings. One of the “most effective remedies” mentioned in the report for this growing skills gap is to improve employee retention rates. MORE
Collective coaching and development wisdom about how to help a person change goes something like this: 1. Once the goal for the change is clear, the person must receive some sort of learning support or instruction on how to do the new behavior. After instruction, the person must have an opportunity to try new behaviors in a safe environment and then in the real work environment. This will reinforce motivation to maintain change and not relapse into old behaviors. MORE
By adopting Allego , they were able to dramatically improve the company’s sales enablement program with fewer resources—to achieve the fabled goal of “doing more with less.”. Because of the budget cuts, we were forced to spend more wisely, to do more things and give more responsibility to local managers and higher-performing sales reps to mentor each other.”. You know how hard it is to reach and teach full-time representatives, but imagine a rep who’s working 20 hours a week. MORE
Instead, what we have are sophisticated software programs that are very good at finding patterns, and then adjusting behavior to those patterns to deliver a fairly limited range of results. In this example, the software is a study guide, identifying and then filling knowledge gaps. MORE
After you and your colleagues put so much effort into it, how do you explain to your boss and committee chair why your online course failed? The first thing to do is to realize that, as cliché as it sounds, failure is a learning opportunity. Are they in the position to know what the market needs? But do people know they need these skills? Is there a gap between what skills employers need and what people think they need ? What web pages do they visit? MORE
In fact, 77% of organizations reported that they were facing a leadership gap in a recent survey in 2019 (1). The first is to ensure that your coaches and leaders understand what courageous leadership looks like and why it is essential to the success of your organization. MORE
Update your job descriptions to include the competencies – the skills, knowledge, experience, and behaviors – you seek. We know that learning and development is a big part of the employee experience for workers of all ages and experience levels. Younger workers, especially, are eager to know what’s needed to move into a desired position. Invest in collaborative managers : No longer do companies expect their managers to have all the answers. MORE
Coaching, whether it’s life coaching, executive coaching, or performance, skills or career coaching, seems inherently personal and humane. But what if your career or executive coach wasn’t actually a coach at all — or even human? Artificial intelligence made its way into learning and development with the start of the Fourth Industrial Revolution , and more recently, it’s been showing up in the coaching space. Where Human Coaches Shine. MORE
In Matthews’ words, “Much of the learning we do on a daily basis is not something we think of or label as learning. Combine traditional classes with mentoring, coaching, and follow-up activities. Basically, employees are filling in their knowledge gaps themselves any way they can. He cites Forrester research that found 47% of business technology users in North America and Europe use one or more websites not sanctioned by IT to do their jobs. Informal coaching. MORE
By reflecting on Learning and Development (L&D) as a whole and the strategies we know don’t work, we can rewrite our approach to talent management. Playbook: Just Do It (Right). Usually learning and development will encompass the following: onboarding , professional development, leadership development, upskilling, reskilling , skill gap training, elearning, etc. Playbook: Just Do It (Right). And how do I consume that piece of content? MORE
A new employee brings to the table varied technical know-how. In this blog, we will look at how to fill the soft skills gap while onboarding a new employee. This is an apt time to get to know new inductees and to recommend appropriate soft skills competencies for them, rather than let them go on with the usual and try and bring change later, or simply make do with what is available. . ” Procedia – Social and Behavioral Sciences, 94-103. MORE
Coreaxis
FEBRUARY 8, 2021
The coach is nowhere to be found. Without it, however, it’s hard for us to explain just how vital coaching is to your big picture. In sports, players benefit from a coach’s oversight and experience. Assess Performance Before and After Changing Behaviors.
CLO Magazine
AUGUST 14, 2019
Knowledge transfer and skill building happen in a variety of ways: formal education, self-directed learning, training, mentoring, executive coaching, job rotation, etc. However, I posit that executive coaching is still the best way to help leaders develop skills that are difficult to teach, measure and sometimes articulate — soft skills. The Soft Skills Gap. Specifically, there is a gap in skills that are difficult to teach, measure and sometimes articulate.
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CLO Magazine
FEBRUARY 1, 2021
The most effective coaching happens between a coachable employee or client and a trustworthy coach. Unfortunately, this resistance can happen before the coaching process has even begun. Frame coaching as a reward, not a punishment. Let the employee select the coach.
CLO Magazine
MARCH 12, 2013
Just like anything else, there are effective and ineffective executive coaches. Add to this the quest for job satisfaction and life balance, and you have the dynamic tension that creates the vital need for executive coaching. Executive coaching is a professional process that links individual effectiveness to organizational performance. Executive coaching has the potential to close that gap.
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PA G E 7 2 Know your. design project you know that it can feel like there. So where do most curriculum programs fall short? Apply what you know about your problem, audience, desired outcomes, and constraints, and envision the. How do they connect to the business.
Allego
APRIL 23, 2019
Behind every good salesperson is an effective sales manager who mentors, coaches and supports – that’s the goal, anyway. The Challenge of Providing Good Coaching. They might also be unclear about the priorities and expectations for coaching their teams, and feel overburdened by non-coaching tasks. What Kind of Coach Are You? The present coach is not just physically present, but also mentally there and engages with his or her team, giving them full attention.
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CLO Magazine
NOVEMBER 25, 2019
Coaching, whether it’s life coaching, executive coaching, or performance, skills or career coaching, seems inherently personal and humane. But what if your career or executive coach wasn’t actually a coach at all — or even human? Artificial intelligence made its way into learning and development with the start of the Fourth Industrial Revolution , and more recently, it’s been showing up in the coaching space. Where Human Coaches Shine.
Tesseract Learning
JUNE 23, 2020
A new employee brings to the table varied technical know-how. In this blog, we will look at how to fill the soft skills gap while onboarding a new employee. This is an apt time to get to know new inductees and to recommend appropriate soft skills competencies for them, rather than let them go on with the usual and try and bring change later, or simply make do with what is available. . ” Procedia – Social and Behavioral Sciences, 94-103.
KnowledgeAnywhere
MAY 14, 2019
With all of the training and development tools out there, it is easy to forget that one of the most effective tools we have is the ability to coach. Adding coaching into your current training and development program can have many benefits. This article will outline: How coaching increases the effectiveness of online training. How to build an effective coaching program. 3 ways to integrate and execute coaching into online training. Provide Training for Coaches.
CLO Magazine
JUNE 29, 2017
Elite athletes, dancers and singers all have coaches. Therefore, being offered a professional coach is often seen as a perk on most jobs; it’s a sign that an organization is investing in a leaders’ success. “We We offer internal coaching for employees going through the Emerging Leader Program,” said Jill Clark, group vice president of talent management at JDA Software Inc. “[It’s] What can organizations expect when their employees receive coaching? Why Coach?
Docebo
APRIL 30, 2020
By reflecting on Learning and Development (L&D) as a whole and the strategies we know don’t work, we can rewrite our approach to talent management. Playbook: Just Do It (Right). Usually learning and development will encompass the following: onboarding , professional development, leadership development, upskilling, reskilling , skill gap training, elearning, etc. Playbook: Just Do It (Right). And how do I consume that piece of content?
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CLO Magazine
MAY 22, 2020
In a recent survey conducted by Wiley Education Services and Future Workplace,“Closing the Skills Gap 2019,” fewer than half of the 600 surveyed HR leaders reported spending $500 or more to upskill individual employees. HR and L&D leaders will likely begin by considering what role communications coaching and language learning programs can play in helping to meet the development need. The following scenario is based on an actual coaching engagement.
CLO Magazine
APRIL 19, 2017
For another, when they do review and/or develop learning strategies, those strategies don’t always mesh well with business priorities. Further, CLOs need to know how learning drives business-centric concerns like revenue and market penetration. A focus on learning objectives versus business objectives: Learning leaders should use training needs assessments to identify skill gaps and pain points. Leaders also can be valuable mentors and coaches.
Learningtogo
JANUARY 15, 2018
In other words, machine learning focuses on the development of computer programs that can access large amounts of data and change their behavior/programming based on that information, without human intervention. Provide personalized conversation about new information, performance coaching or motivation on a 24-hour basis, without the need for a human coach. Looking for more do-it-yourself tools?
Learning Visions
SEPTEMBER 22, 2009
Tuesday, September 22, 2009 Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do! Live session with Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do! How do we use new and emerging technologies in the learning space? Point of today’s conversation: talking training, design and development if a marketing person were doing it. What are they doing that’s different?
Matrix
OCTOBER 9, 2018
Read more: Need to change learning behaviors of trainees? 3 Mental models for learning L&D professionals should know about. Figure out the gaps and go back to the source material. Repeat the process until all gaps are filled. This is why a lot of fields use this model – it’s present in therapy, coaching and even marketing. Understand where the gaps are. It might sound obvious, but knowing what we don’t know is actually harder than it seems.
LifterLMS
JUNE 6, 2019
Helping consultants, experts, and coaches smash through personal and professional plateaus with David Shriner-Cahn in this episode of the LMScast podcast with Chris Badgett of LifterLMS. An effective strategy Chris shares for taking down those roadblocks is to embrace that you don’t know everything and may not even be asking the right questions. When we’re executing on a plan, the plan is based on what we know that we know and what we know that we don’t know.
Integrated Learnings
JANUARY 6, 2010
In other words, you've identified the performance gap that training is supposed to close. Oh, and of course, you've determined that training is in fact an appropriate way to close that gap. These objectives are a list of observable behaviors that learners should be able to perform upon the completion of training. However, many of the training folks I know moved into training-related positions without a formal background in the field. Behavior. By Shelley A.
Unboxed
DECEMBER 2, 2019
Based on what we’re seeing with our clients, and in the L&D industry overall, we have compiled the top four future trends in training and development that you need to know for the upcoming year. According to SHRM’s Skills Gap 2019 research, 75% of HR professionals say there is a shortage of skills in candidates for job openings. One of the “most effective remedies” mentioned in the report for this growing skills gap is to improve employee retention rates.
CLO Magazine
MARCH 22, 2018
Ridner agreed, saying that the best leaders, “motivate their teams to do the best work possible and achieve the best outcomes.”. They’re more likely to do this, he said, not only because they were brought up in a culture where failure was more acceptable, but because it allows them to tap into that creativity, collaboration and flexibility to problem-solve. Bridging the Gaps. The face of leadership is starting to shift.
Training Industry
JULY 24, 2017
Leverage training as a solution when knowledge or skill gaps exist. It also tells me that the team knows how to do the work. If you’ve pinpointed a gap, only provide training for the performers who need it. I know this stuff already!” What do you do when knowledge or skill gaps don’t exist, but performance is subpar? What specifically are they doing wrong? Do they ever do it right?
The Performance Improvement Blog
MARCH 13, 2012
My friend and colleague, Bernie Donkerbrook , retired Ford Motor Company program manager and now executive coach, places responsibility for retaining talent on the shoulders of an employee’s supervisor or manager. Bernie believes that there is much those managers can do to keep their employees engaged and productive. You should be asking yourself, “What am I doing to ensure that my key talent remains once the job market improves?” But what do your employees say about this?
Avilar
AUGUST 22, 2019
Update your job descriptions to include the competencies – the skills, knowledge, experience, and behaviors – you seek. We know that learning and development is a big part of the employee experience for workers of all ages and experience levels. Younger workers, especially, are eager to know what’s needed to move into a desired position. Invest in collaborative managers : No longer do companies expect their managers to have all the answers.
WBT Systems
JANUARY 23, 2018
After you and your colleagues put so much effort into it, how do you explain to your boss and committee chair why your online course failed? The first thing to do is to realize that, as cliché as it sounds, failure is a learning opportunity. Are they in the position to know what the market needs? But do people know they need these skills? Is there a gap between what skills employers need and what people think they need ? What web pages do they visit?
CLO Magazine
OCTOBER 2, 2012
Collective coaching and development wisdom about how to help a person change goes something like this: 1. Once the goal for the change is clear, the person must receive some sort of learning support or instruction on how to do the new behavior. After instruction, the person must have an opportunity to try new behaviors in a safe environment and then in the real work environment. This will reinforce motivation to maintain change and not relapse into old behaviors.
Axonify
APRIL 10, 2015
Identify target behavior. Determine the current gaps in your learning strategy, where a gamification platform can help. This means that you need to know your audience. What do they value? 80% of learners opted to select a “coach”. Knowing learner preferences can show you what’s important to them, and therefore what is important to emphasize within their gamified training. Game based learning Gamification Learning Trends Training gaps
CLO Magazine
MARCH 4, 2019
Tried and true ways of doing business are being rapidly upended by new technologies, new competitors and sky-high customer expectations. What you can do: Proactively identify the competencies first-time leaders need to succeed in your company and your market sector. What you can do: Help your team build its change endurance. What you can do: Help leaders at all levels to harness the power of technology and data to propel your business forward.
Infopro Learning
AUGUST 19, 2020
In fact, 77% of organizations reported that they were facing a leadership gap in a recent survey in 2019 (1). The first is to ensure that your coaches and leaders understand what courageous leadership looks like and why it is essential to the success of your organization.
Allego
JULY 30, 2019
By adopting Allego , they were able to dramatically improve the company’s sales enablement program with fewer resources—to achieve the fabled goal of “doing more with less.”. Because of the budget cuts, we were forced to spend more wisely, to do more things and give more responsibility to local managers and higher-performing sales reps to mentor each other.”. You know how hard it is to reach and teach full-time representatives, but imagine a rep who’s working 20 hours a week.
LearnDash
AUGUST 4, 2020
Instead, what we have are sophisticated software programs that are very good at finding patterns, and then adjusting behavior to those patterns to deliver a fairly limited range of results. In this example, the software is a study guide, identifying and then filling knowledge gaps.
Degreed
DECEMBER 15, 2020
Every executive knows that skills can make or break their business. CEOs struggling with the skills gap are worried about missed market opportunities, rising talent costs, stunted growth, and a lack of innovation. Many people don’t know the difference between competencies and skills.
Pract.us
MARCH 21, 2017
In Matthews’ words, “Much of the learning we do on a daily basis is not something we think of or label as learning. Combine traditional classes with mentoring, coaching, and follow-up activities. Basically, employees are filling in their knowledge gaps themselves any way they can. He cites Forrester research that found 47% of business technology users in North America and Europe use one or more websites not sanctioned by IT to do their jobs. Informal coaching.
ID Reflections
JULY 31, 2014
It was more of a theoretical exposition on why learning doesn’t necessarily translate into performance, and delved into some of the psychological and behavioral aspects of the same. What should L&D do about it? Today’s employees cringe at the thought of having to attend training programs when they know that they can figure out how to get the work done more quickly and effectively – either by asking their network or by going to Google.
Matrix
MARCH 19, 2019
Closing gaps. She said „you are very skilled in talking to people and you are very convincing, but as far as information goes you have managed to acquire some gaps. Generally, gaps need to be filled and that’s what the first principle of reinforcement postulates. In order for learning to stick and make an impact, L&D professionals must find ways to close five important gaps: The knowledge gap. The skills gap. The motivation gap.
Pract.us
AUGUST 23, 2016
Take advantage of an industry gap to make more money on each engagement. In order for your clients to succeed, they and their employees have to adopt new behaviors. Many consultants leave their clients to implement a solution on their own, and companies often don’t even know how to measure success. How can you do it? That means helping people adopt the new behaviors required to implement your solution and measuring their success.
Training Industry
SEPTEMBER 30, 2013
Most organizations struggle with achieving sustained behavioral change as a result of training. There are a myriad of excuses that we use: lack of follow up, unsupportive managers, processes that prevent application, or a culture that is counter to the new behavior. In order to achieve real, measurable behavioral change, individuals need to be guided, supported and measured on practicing what they’ve learned. Coaches and coachees excited and encouraged by the opportunity.
Knowledge Guru
JULY 26, 2016
In addition, managers must put people over process and make time for things like coaching, mentoring, training and creating a positive team culture. Make it easy to spot knowledge gaps. Most training only tracks completion, and most it can be hard to observe sales reps enough to see behavior change without coming off as Big Brother. Provide tools that enable coaching at scale. How many sales reps are your managers responsible for coaching?
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