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Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence

PDG

Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

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Demystifying Why Leadership Development Often Fails

PDG

Not Recognizing the Knowing-Doing Gap Let’s face it: a lot of new leader readiness programs don’t do enough to prepare leaders for the realities of the job. The issue is that it often stops there, with no real system in place to drive sustained behavior change. That’s the knowing-doing gap in action.

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From Strategy to Results: How to Drive Sales Execution Excellence

PDG

Identifying Knowledge Gaps Work with your team to identify any knowing/doing gaps hindering execution in the upcoming year. These gaps might relate to product knowledge, market trends, elevating HCP engagement, optimizing omnichannel, or improving sales techniques. Doing so lowers the bar of effectiveness.

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Learning Vs. Performance -- The Dichotomy

ID Reflections

In this context, a discussion with a friend led me to the video on Knowing-Doing Gap by Bob Proctor. Some further research into the Knowing-Doing Gap led me to his website: [link]. We know that effective learning leads to visible behavior change. People should start to do things differently.

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Louder than words

E-Learning Provocateur

Cross-reference the KASAB framework to close the knowing-doing gap. I suggest the following approaches: Apply my framework for content curation to scaffold the learning process. Look through the 70:20:10 lens to leverage the gamut of experience, exposure and education.

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21st Century Leadership

Jay Cross

What’s required today is a wholesale shift to a new way of doing things. The knowing/doing gap surrounding the advent of the network era is humongous. That’s why the 21C project is tackling the behavior of individuals: to empower their organizations to head in the directions they choose.

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9 Ways to Increase Online Student Engagement

WBT Systems

Help students cross the knowing-doing gap by having them immediately apply what they’ve learned. Remind instructors and TAs that everyone watches their behavior in online community discussions. 7 – Get students to take action on what they’ve learned. These actions could include: Participating in an online forum.

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