Jay Cross

AUGUST 3, 2012

This appears in the August 2012 CLO magazine. Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. They learn about twice as much from those conversations compared to structured courses and programs. Social software facilitates conversation.

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

CLO Magazine

NOVEMBER 30, 2012

Several social network suite vendors have offered us incredibly deep discounts if we make up our minds in the next two days. I need you to give me a one-page wish list of the capabilities you require from social software to make the most of social learning and carry out your vision of what we need to do.”

Social Networks 80

Social Networks Social SocialText Social Network 80

Jay Cross

DECEMBER 7, 2009

Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. Software such as Second Life allows executives — in avatar form — to give presentations to one another in virtual boardrooms. The social learning revolution has only just begun. The problem?

Social Networks 40

Social Networks Wiki IBM Metrics 40

Xyleme

JULY 21, 2010

To stay relevant, George believes training vendors should do two things: Stop talking “learning” and start talking “capacity” and “execution” like the rest of the C-suite. Augment their systems with components that provide opportunities for people to interact in social systems for informal learning.

Social Networks 109

Social Networks Social Learning Social Blended Learning 109