Coaching Informal Learning Knowledge Management Knowledge Work 
Jay Cross
AUGUST 7, 2009
Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Some cutting-edge corporations are adopting a new bundle of practices — let’s call them informal learning 2.0 — in order to improve operating efficiency by: • Slashing time to performance. Increasing customer loyalty though learning.
Tony Karrer
MARCH 16, 2009
But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning.
eLearning Learning Posts
AUGUST 4, 2009
LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. New skills for learning professionals - Informal Learning , July 1, 2009 Jay Cross response to this month’s big question “In a Learning 2.0
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