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Re-imagining Work & Learning in a Networked World

ID Reflections

IMHO, the shifts and their impact delineated above will enforce and require collaboration -- between individuals, among organizations, between individuals and organizations, among project teams and communities of practices, and such. Some of the principle drivers and needs around collaboration are given below.

Network 202
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Jay Cross – Crystal Balling with Learnnovators

Learnnovators

He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. Jay: The Internet Time Alliance is a community of practice. Could you please share your alliance story with our readers please? Jay: I’d be delighted.

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JAY CROSS – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation. Jay: The Internet Time Alliance is a community of practice. Could you please share your alliance story with our readers please? Jay: I’d be delighted.

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Determinism, Best Practice, and the ‘Training Solution’

Performance Learning Productivity

Best practice exists only in simple working environments. Good practice (multiple good ways of achieving outcomes) exists in complicated working environments. As such, Cynefin questions much of traditional management training and development. Clark’s diagram here gives a clear view.

Solution 196
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Decisions, decisions. Business decisions.

Jay Cross

Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. A great industrial worker might be half again as productive as his middle-of-the road peer. These people need the room to excel.

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Informal Learning – the other 80%

Jay Cross

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now. Think about a go-getter knowledge worker learns something new. [6]