ID Reflections

JANUARY 3, 2011

In military parlance, the term Adaptive Thinking has been used to describe the cognitive behavior of an officer who is confronted by unanticipated circumstances during the execution of a planned military operation. Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented?

Cognitive 136

Cognitive Information Overload Diversity Training Behavior 136

Jay Cross

MARCH 14, 2010

Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. A great industrial worker might be half again as productive as his middle-of-the road peer. These people need the room to excel.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross's Informal Learning

DECEMBER 17, 2008

It’s a dog’s breakfast of acquiring skills, information, knowledge, savoir faire, and more. Its dimensions are emotional, cognitive, physical, sensory, and social. Workers were then expected to do them; the less variation, the better. Innovation was not a worker’s responsibility.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57