ID Reflections

JULY 20, 2011

Those people derive a lot of value from that community interaction and so does your company since they do not clog up your customer call center. Active lurkers also include those people who may visit a customer support community and find a solution to their problem without contributing to the community.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

CLO Magazine

NOVEMBER 30, 2012

Imagine a senior executive in your company returns from Thanksgiving weekend having read white papers from IBM that say social business is the next step in the overall evolution of business. Harvard Business Review, Forbes and Fast Company already told him brainpower has become the engine of innovation.

Social Networks 80

Social Networks Social SocialText Social Network 80

Jay Cross

NOVEMBER 15, 2012

Your company will install an in-house social network. Wise Chief Learning Officers are thinking about how social networks will augment learning & development. Harvard Business Review, Forbes, and Fast Company had already told him that brainpower has become the engine of innovation. speed up access to knowledge.

Social Networks 55

Social Networks Social Social Network SocialText 55

Jay Cross

SEPTEMBER 23, 2012

A social business is one where all the members of the corporate ecosystem (employees, customers, partners, and customers) network with one another to delight their customers. IBM describes socially networked corporations as the next step in the overall evolution of business. It isn’t just to the benefit of students, though.

Social Networks 79

Social Networks Social Network Network Social 79

Janet Clarey

APRIL 2, 2009

IT and senior leadership buy-in can be particularly difficult perhaps because it’s easy to find evidence of abuse that can undermine implementing social learning technologies. Social media, in general, is misunderstood in many organizations. Distance learning—Social software’s killer ap? 2, 2005, pp. Anderson, T.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36