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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. Mike: With that let’s turn to this conversation with Jon Kaplan. The only problem?

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A Conversation with Bryan Austin of mLevel

Kapp Notes

Bryan has had a distinguished career in corporate Learning & Development, including leadership roles with Skillsoft, Kaplan, AchieveGlobal and NETg. Austin: From a learner engagement metric, our learner satisfaction scores are well over 95%. He founded Game On! Learning in 2012, and subsequently joined mLevel last fall.

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Top tips from industry experts to maximize learning success in 2020

Elucidat

Nigel believes compliance training would be much more effective if end users were involved in its creation: a bottom-up approach “[encouraging] the individuals to challenge the whole notion of how the training is done”, making training more learner-centered and therefore achieving more buy-in. Keeping pace with modern media. Finding new data.

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