How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees
IT Training Department Blog
SEPTEMBER 11, 2023
Self-service help is a great solution to use in unison with the help desk but it’s only as good as the functionality of it and resources available. By efficient we mean created with a plan and performance-based rather than learning-based or simply haphazardly put together by a subject matter expert (SME). How cool is that?
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