article thumbnail

10 Customer Service Solutions

Ed App

Price: Contact for quote Features: Instructor-led, Helps students recognize barriers to active listening Customer Service Solution #3- CompTIA A+ A variety of career-building training programs are available from CompTIA ’s elearning platform. Additionally, candidates learn how to research customer reviews and do reputation management.

article thumbnail

[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 Whats interesting to me is that with eLearning 2.0

article thumbnail

Co-creation

Jay Cross

reputation management. corporate culture. A very handy reference tool, The Online Etymology Dictionary , taught me that co- and com- derive from Latin cum, meaning “together, together with, in co mbination.&# We can connect with others, with ideas, and with tools from anywhere. learning with peers.