AUGUST 26, 2008
Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. Thatâ€™s how we use Google and corporate wikis and instant messenger. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0 These resources are rich information bases, expertise locators, learning enablers, etc.