The Performance Improvement Blog

DECEMBER 28, 2015

If sales managers want their inside sales team to conduct powerful discovery, they’ve got to teach an approach, listen to tapes, let reps self-evaluate, give feedback, listen to more tapes, give more feedback, and so on. For high-level soft skills training, organizations need to create a path to mastery, and accompany people down that path.

Culture 120

Culture Organization Diversity Training Metrics 120

Learning with e's

MAY 29, 2013

Most anthropologists agree that a tribe is a (small) society that practices its own customs and culture, and that these define the tribe. These often exhibit customs and cultural values that separate them from activities that occur in ''real life'' contexts. Another is the Wikipedian clan, which exists to create knowledge.

Global 91

Global Digital Social Networks Social Media 91

Performance Learning Productivity

JANUARY 3, 2013

Best practice exists only in simple working environments. Good practice (multiple good ways of achieving outcomes) exists in complicated working environments. Myatt’s solution, like Jarche’s, is for organisations to create an environment where development occurs through mainly work rather than through training.

Solution 196

Solution Compliance Training Training Train 196