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Most popular posts about Working Smarter for July 2012

Jay Cross

If there is one topic out there in the field of Social Business that has been bugging me for a long while, as perhaps one of my strongest pet peeves ever, way even before we first started using the concepts of Social Business and Enterprise 2.0, Importing HTML into Google Docs spreadsheets . huge one , actually ! How wrong!!

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[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 A lot of them are for environments that face the customer, but some are for internal. As an example, we might be focusing on Customer Loyalty. Rachel Happe suggested some measurements of ROI.

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2012?s Top articles on Working Smarter

Jay Cross

New Ways of Visualizing the Customer Journey Map. MORE >> DOC SEARLS. Edging toward the fully licensed world DOC SEARLS | WEDNESDAY, FEBRUARY 29, 2012. Journalism is outlining DOC SEARLS | FRIDAY, NOVEMBER 30, 2012. Creating a Return on Investment (ROI) calculation for Enterprise 2.0

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50 best articles on Working Smarter for the first half of 2012

Jay Cross

DOC SEARLS. Edging toward the fully licensed world DOC SEARLS | WEDNESDAY, FEBRUARY 29, 2012. How Apple will turn the Net’s top into TV’s bottom DOC SEARLS | WEDNESDAY, JUNE 6, 2012. Everything You Need to Know About Social Business and Enterprise 2.0 Today’s round-up is here.). MAY 23, 2012.

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