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Collaboration, Empathy, and Language in Global Teams

Skilful Minds

Pressure from other global players such as suppliers, customers, partners, and competitors who increasingly use English is one. A third reason relates to making mergers and acquisitions among global companies smoother in organizational terms.

Global 72
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Snake Oil 2.0: Lipstick on a pig

Jay Cross

Another firm claims to have added a “social learning platform layer that enables customers to securely empower their employees to find, create and share knowledge assets and expertise with their colleagues as they leverage an extensive&# online book collection. Read the comments to get the full flavor of the argument.

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Learning and KM: Separated at birth?

Jay Cross

Andrew McAfee , Principal Research Scientist , Center for Digital Business – MIT Sloan School of Management and Author, Enterprise 2.0. Today, Enterprise 2.0 Want to see the best in Enterprise 2.0 How different are these KM World talks from the topics we covered at DevLearn ? is more than a buzzword.

KM 38
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Most popular posts about Working Smarter for July 2012

Jay Cross

If there is one topic out there in the field of Social Business that has been bugging me for a long while, as perhaps one of my strongest pet peeves ever, way even before we first started using the concepts of Social Business and Enterprise 2.0, that would be the one on Employee Engagement. huge one , actually ! How wrong!!

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Top 40 eLearning Articles and 5 Hot Topics for Early March

eLearning Learning Posts

Virtual Team Management - ID Reflections , March 8, 2010 I recommend this simulation to all those who either are handling a globally distributed team or a project, and to all managers who feel that effective communication is one of the keys to business success. Customers are demanding more online delivery. It seems unlikely.

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Through the Workscape Looking Glass

Jay Cross

Our Workscape ecologies are entering a do-or-die phase like global warming. Global warming signals in Workscapes. It goes by many names, from Enterprise 2.0 extending the Workscape to cover partners, customers, and outsourced services. Most companies’ systems fail to get the job done. Subspecies.

Metrics 36
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2012?s Top articles on Working Smarter

Jay Cross

New Ways of Visualizing the Customer Journey Map. An IBM Global CEO Study conducted in 2010 concluded that complexity was the primary challenge emerging out of its conversations with 1,500 CEOs and senior government officials. Creating a Return on Investment (ROI) calculation for Enterprise 2.0 Here’s how. JULY 16, 2012.