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e-Clippings (Learning As Art): Zone Alarm Listen UP!! This is NOT Customer Service!

Mark Oehlert

This is NOT Customer Service! My problem, beyond the obvious, is that the response from Zone Alarm acts as if this is just something that happens all the time (probably does) but worse than that - that it is somehow acceptable to create a product that routinely kills multiple hours of customers time fixing the problem!

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Product Review: Saba Social

eLearning 24-7

A LMS whose UI is poor, ease of use not there and questionable feature sets and service. Testing worked well on all well known browsers: Latest version of Chrome, Firefox 5, IE 9 and latest version of Safari (did not test with Opera, Avant or a few others). IM icons under profile – who is still using these things anyway?

Saba 69
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e-Clippings (Learning As Art): HHS and Federal Government Blogs

Mark Oehlert

Spies Use Custom Videogames to Learn How to Think" (WIRED) | Main | The e-Learning Guilds Call for Presenters at DevLearn 2008 » May 14, 2008 HHS and Federal Government Blogs Did you know that the Secretary for Health and Human Services has a blog ? Im going to head over and check out the feeds from the CBO blog and the Dept.

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Free and Open Source Web Conferencing (Online Meetings, Webinars.

eFront

It is available as hosted service or you download and install a package on your server with no limitations in usage or users. Meetings can be conducted either in conjunction with an enterprise’s existing teleconferencing service, or utilizing WebHuddle’s optional voice over IP. Free for personal use ! not sure why.