Choosing the Right Bot: Attended vs. Unattended in RPA
Hurix Digital
JANUARY 4, 2024
Use Cases for Attended Bots Attended bots act as virtual assistants to humans and are best suited to augment tasks that still need manual efforts for completion like: Customer Service: Attended bots can support customer service agents by fetching relevant customer information, suggesting responses, or automating routine tasks like data entry.
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