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How Social Networks Can Harness the Power of Weak Ties | Social.

Dashe & Thomson

The power of tools like Facebook, LinkedIn, and Yammer, are pretty astounding. Here’s how a typical LinkedIn network might look: Your weak ties are smaller circles, not at the center of a cluster I heard more support for the Weak Ties theory while attending a Knowledge Management conference in 2005. Properly d.

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7 Ways to Get Learners to “Buy” Your Online Training…And Return to “Buy” More

Mindflash

Effectively, to become loyal customers. Marc Rosenberg’s recent article, The Knowledge Management Genius of Amazon.com , prompted me to think of online learners as online customers and apply the principles used by successful eCommerce sites to eLearning. 5 PERSONALIZATION: Customer Service with a Personal Touch.

Learner 84
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The Customer Education Experts Directory

learnWorlds

People & process management. Customer success & enablement. Knowledge management. Customer service. Management & coaching skills. Summary: Reach out to Adam and/or join his Meetup community to learn from other customer educators and enablement professionals. Documentation.

Expert 52