Customer Service RFP SumTotal Track 
eLearning 24-7
OCTOBER 25, 2018
Yet, as I have often noted, it is rarely pushed upon in an RFP, let alone a demo. You the consumer can use the support card as part of your RFP process, which I strongly recommend. . I know SumTotal Learning Management gets tagged regularly when it comes to support. And I ask it often when talking to vendors. I like that.
eLearning 24-7
JUNE 1, 2017
Seriously, the video is super hot with folks adding it as standalone (as a course), seeking video editing/tracks and doing a lot of stuff with video. I have an interesting piece to share on my Linkedin group this week, on one vendor’s customer service person’s retort to me. It wasn’t very customer oriented.
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