eLearning Brothers

MAY 16, 2017

Managing Customers. Customer Service. Handling a Difficult Customer. Each course in the library includes: eLearning Course: Full Course Projects (built in Adobe® Captivate, Trivantis® Lectora, and Articulate® Storyline). Quiz Questions (built in Adobe® Captivate, Trivantis® Lectora, and Articulate® Storyline).

Courseware 107

Courseware Harassment Training Blended Learning Custom eLearning Development 107

Trivantis

MAY 20, 2012

Expertise: Diane has taught project management, time management and customer service to thousands of people around the world including groups at Johns Hopkins, Harvard University, the New York Times and Target stores. Copyright© 1999-2013 Trivantis Corporation Inc. Privacy Policy | Terms of Service.' e-Learning Store.

Lectora 40

Lectora Conference CourseMill Authoring Tools 40

Trivantis

MAY 2, 2012

She also has presented for the LOMA Training & Management Development and Customer Service committees and the New England Lectora Users Group. Copyright© 1999-2013 Trivantis Corporation Inc. Privacy Policy | Terms of Service.' Why You Should Attend: In this session, attendees will see how to evaluate their e?Learning

Lectora 40

Lectora Conference CourseMill Authoring Tools 40

Trivantis

JUNE 22, 2015

For example, learners who are enrolled in your customer service course may not necessarily be interested in the same information as learners in your account management course. The post The Ultimate Facebook Guide for eLearning Professionals: 16 Golden Tips to Follow appeared first on Trivantis e-Learning.

Social Networks 40

Social Networks Facebook Diversity Training Blended Learning 40

eLearning Brothers

OCTOBER 12, 2017

Stephen and TGA have developed award-winning game-based solutions that have been used to onboard new employees for sales and product training, security, compliance, processes, customer service, and many other training topics. John Blackmon, Trivantis. Bill West is the executive director of custom services at eLearning Brothers.

Compliance Training 116

Compliance Training Blended Learning DevLearn Authoring Tools 116

Trivantis

JUNE 18, 2014

Here are a few more poses to avoid: Looking really happy while talking on the phone—seriously, who ever looks this happy while on a sales or customer service call? You’re not trying to teach your learners how to point at a computer screen or happily drink coffee, so why feature photos that depict those actions?

Photography 92

Photography Stock Photo Camera 92

Trivantis

NOVEMBER 6, 2014

Lee Kitchen of The Walt Disney Company talked about how he trains Disney employees to think of creative ways to improve customer services and relations. To do this, he took tools that have been available for a while and designed his own toolbox. He then branded this as the “Toybox” and tailored it to suit the Disney culture.

Innovation 68

Innovation Lectora Toys Training 68