Ed App

APRIL 29, 2022

This soft skill example is especially important for industries like sales and customer service that involve constant communication with customers. Being well-versed in communicating in a simple and easy-to-understand manner allows you to effectively address customer needs and avoid further misunderstandings.

Examples 72

Examples Skills Problem Customer Service 72

TalentLMS

MARCH 3, 2020

A lesser-used approach to product training is spending some time in customer service. Shadowing a customer service employee and listening to customer feedback first-hand will help sales employees have a better understanding of both your customers and your product. Never stop being curious.

Sales 52

Sales Blended Learning Virtual Classroom Tips 52

learnWorlds

OCTOBER 18, 2022

Disputes between coworkers or customers are inevitable, but they don’t have to turn into full-blown conflicts if handled correctly. Conflict resolution training can teach employees to handle disagreements effectively and also provide excellent customer service. Strengthen engagement & trust. Critical thinking.

Skills 52

Skills Blended Learning Simulations Authoring Tools 52

Continu

SEPTEMBER 28, 2018

Management is difficult, no matter what field you work in. And that takes a lot of work. Different personalities, work styles, motivations, and backgrounds mean people work differently. And as a manager, it’s your job to get them to work together. Remote work adds a few complications: Communication.

Teams 45

Teams Management Tips Culture 45

CommLab India

JULY 6, 2016

The difference in working styles between companies in India compared to companies in the West and elsewhere can lead to reduced efficiency. This will help you gauge their level of customer service. There should be enough confidence to trust the vendor with sensitive information. Cultural differences. Time Zones.

Outsource 66

Outsource vendor Expertise Project 66