Jay Cross's Informal Learning

FEBRUARY 20, 2009

To be effective today they need to be constantly probing and trying out better ways of work. Management’s job is to assist this dynamic flow of sense-making and to respond to workers’ needs, within a trusted network of information and knowledge sharing. Management needs to support self-learning, not direct it.

Training 40

Training Train Instructional Design Pattern 40

Jay Cross

MARCH 19, 2012

When the environment is complex: the relationship between cause and effect can only be perceived in retrospect, but not in advance, the approach is to Probe – Sense – Respond and we can sense emergent practice. It’s premised on the beliefs that management has access to the necessary strategic information and knowledge.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Jay Cross

JUNE 28, 2009

It features an article in which Jon Husband and I delve into how to measure the impact of learning in the network era. Productivity in a Networked era: Not Your Father’s ROI. The network era now replacing the industrial age holds great promise. The July issue of Chief Learning Officer is now available online. What to do?

ROI 66

ROI Social Networks Network Authoring Tools 66

AXIOM Learning Solutions

MARCH 23, 2023

So I think there’s a convergence of three themes that really caused a lot of stress for people this concept of digitization and remote work, being constantly available or accessible. And then there’s a lack of this feedback network, it’s, well am I doing enough? And what can the rest of us learn from it?

Podcasts 49

Podcasts Podcaster Podcasting Management 49

Jay Cross

JUNE 28, 2011

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Working Smarter 23.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64