The Déjà Vu of Learning Business Process Outsourcing
Infopro Learning
DECEMBER 5, 2016
IT outsourcing providers concentrated on the number of server support engineers or java coders needed for the job, and completely ignored the service experience. People are a part of the PPT ( P eople P rocess T echnology) concept, but only the first part. The other two parts, processes and technology, are just as important.
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