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What is customer training? Benefits and how to successfully create it

Matrix

Many organizations have either invested in artificial intelligence (AI) solutions or outsourced their customer service in an effort to lower spending. However, these solutions are not always great since state-of-the-art AI is rather costly, and off-shore call centers may come with m ore disadvantages than perks.

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7 Factors to Consider While Outsourcing Publishing Services

Hurix Digital

One such practice that has often been widely discussed and debated is outsourcing. Why should companies in the publishing business outsource their projects wholly or partially to offshore firms that offer publishing services ? And what is the best way to find the right offshore publishing services provider?

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6 Tips for a Successful Offshore E-learning Partnership

CommLab India

Many of them are opting to outsource their e-learning design and development requirements to an offshore vendor. Outsourcing your e-learning requirements brings you many benefits. Since an offshore company will be working closely with you, it is important to build rapport and develop a successful partnership.

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Why You Should Outsource E-learning to India

CommLab India

Outsourcing the development of e-learning courses is the way to go for most organizations. With outsourcing, you don’t have to deal with staffing issues. By utilizing the time-zone difference between your country and the offshore e-learning vendor, you can significantly reduce the development time, resulting in quicker turnarounds.

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Back to the Future

The Learning Circuits

The trends towards off-shoring, outsourcing, downsizing and capsizing indicate that by 2008 there will be about 45,000 of us left. As an outside vendor, our influence and impact upon corporate decision making, with regard to education and training, will be minimized.

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How to Select the Right Corporate Training Company for E-learning Development

CommLab India

What do you do when you wish to outsource your e-learning project to an offshore online corporate training company? But you need a vendor who will be able to provide the right solution to your training need and how do you identify this vendor? References of clients in your domain with similar requirements.