Jay Cross

AUGUST 3, 2012

This appears in the August 2012 CLO magazine. Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. 70% experiential, 20% coaching, 10% formal. 70% experiential, 20% coaching, 10% formal. People need to learn on the job, not apart from it.

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

eLearning Learning Posts

FEBRUARY 16, 2010

Reasons are plentiful, including but not limited to the following: Increasing job demands > less time to get it all done. Making Sense Of The iPad For Online Learning - The eLearning Coach , February 8, 2010 The noise about the release of Apple’s iPad has been a bit overwhelming. Employees want to connect with one another.

Case Study 40

Case Study SharePoint Association Learning Management System Taxonomy 40

Jay Cross

JULY 17, 2012

Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Frederick Taylor promoted Scientific Management, and training’s mission evolved from how to do the job into how to do the job more efficiently. Internal job aids. Company training.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71