EPS Technology & the Bright Shiny Object Syndrome
Living in Learning
JULY 7, 2014
The concept of “just-in-time-just-enough-just-for-me”, a phrase I first heard used by Aaron Silver at Training 2013 in Chicago, epitomizes the concept of contextual support. Performance Support [PS], on the other hand, is designed intentionally around role-specific, task-centric workflows.
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