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Customer Education Bracket 2023 – Best of the Best

eLearning 24-7

Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. The majority of people who oversee customer training/education are people in training or have a background in training or education who jumped over to the corporate/association side. Yes, a horrible idea.

Metrics 77
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Bob Little – Crystal Balling with Learnnovators

Learnnovators

In this latter case, we’ve helped generate publicity that attracts a buyer – but, in the process, ends our association with that client. Last year, Docebo – the Italy-based Cloud-based, Software-as-a-Service (SaaS) Enterprise learning management system provider – published the results of its researches into the worldwide e-learning market.

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The Customer Education Experts Directory

learnWorlds

Co-host the podcast “CELab: The Customer Education Lab,” released bi-weekly on Apple, Google, Spotify, Stitcher and more. LMS implementation. Customer Education Management Association Board Emeritus at CEdMA. Apple Podcasts – Gain Grow Retain – B2B Saas Customer Success. Services: Customer success.

Expert 52