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Why microlearning is not just about mini training videos

Ed App

Encyclopaedic slideshows reinforce negative connotations associated with corporate learning and development (L&D) and condition already overburdened learners to approach such activities with a certain weariness (queue the collective eye-roll). Kelly Palmer and David Blake (2018). Michael Boyette (2012). 64,2: 109-118.

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The Customer Education Experts Directory

learnWorlds

2018 Gainsight Top Seven Influential Women in Customer Success. 2018, 2017, 2016 Mindtouch Top CS influencers & strategists. Summary: Reach out to Junan to learn everything there is to know about Customer Success. Accolades: Top 100 Customer Success Strategist in both 2017 & 2018. 2021/22 Forbes Business Council.

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